Telephone consultations (lecture for practitioners)

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Information in practice Telephone consultations

Since its invention in 1876 the telephone has been used as a tool for delivering health care: Alexander Graham Bell’s first recorded telephone call was for medical help after he spilt sulphuric acid on himself. By the 1970s clinical enthusiasts were describing the telephone as having become as much a part of standard medical equipment as the stethoscope. However, despite the widespread use of t...

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Telephone first consultations in primary care

General practice in the UK, as in many other countries, is under considerable strain. Despite rising list sizes and an increasingly elderly population with complex needs, the number of full time equivalent general practitioners has fallen. Patients report recent deterioration in the accessibility of GP services. UK health policy makers have suggested that alternatives to face to face consultati...

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Patient confidentiality and telephone consultations: time for a password.

UNLABELLED Although telephone consultations are widely used in the delivery of healthcare, they are vulnerable to breaches of patient confidentiality. Current guidelines on telephone consultations do not address adequately the issue of confidentiality. In this paper, we propose a solution to the PROBLEM a password system to control access to patient information. Authorised persons will be off...

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Telephone consultations for general practice: a systematic review

BACKGROUND The use of information technology, including internet- and telephone-based resources, is becoming an alternative and supporting method of providing many forms of services in a healthcare and health management setting. Telephone consultations provide a promising alternative and supporting service for face-to-face general practice care. The aim of this review is to utilize a systematic...

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Responses to language barriers in consultations with refugees and asylum seekers: a telephone survey of Irish general practitioners

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ژورنال

عنوان ژورنال: Russian Family Doctor

سال: 2020

ISSN: 2072-1668

DOI: 10.17816/rfd20424